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Texting

Texting Credits

Learn about texting credits, pricing, and texting usage.

What are texting credits?

A texting credit is the cost of sending a text to a single recipient.

Depending on your Markit plan, the cost of single credit is as follows:

  1. Free: Texting is completely free but limited to only 500 credits per month
  2. Basic: 1.5 cents per credit
  3. Creator: 1.25 cents per credit
  4. Business: 1 cent per credit

How credits are calculated

A single text may use more than one credit. This is dependant on several factors:

  1. Emojiis: Emojis automatically double the number of credit for any given message (however this is only doubled once).
  2. Images: Attaching an image to your message wil automatically add 3 credits to your message’s credit count.
  3. Message Length: If single credit message, 1 credit is 160 characters. If multiple credit message, 1 credit is 153 characters.

Does all texting cost credits?

Yes, all texting on Markit uses our credit system. This incldudes the following:

  • Mass texts
  • Scheduled texts
  • Campaign and automation texts
  • Follow texts
  • Import contact texts
  • Two-way texting conversations

Added Compliance Messages

For some texts in Markit, a mandatory compliance message may be included.

This additional default message may be added to a text when it is sent for the first time to a new recipient that is not in your audience. The appropriate number of characters will be added to the text message and may increase the credit count for these recipients.

For more questions related to texting credits contact support.

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