Quiet Hours

We make sure that your texts are always compliant with industry standards, and provide free education on best practices for texting.

Overview

Quiet hours sending are periods of time where it is restricted for businesses to send marketing messages via text. Below, you will learn more about what quiet hours are and how to stay compliant when sending your text messages.

Best Practices

Given that text messages are often perceived as more intrusive than other forms of communication, it is crucial to adhere to appropriate and legally compliant sending times.

Legal Compliance

Some countries, including the US and UK, have restrictions on the hours during which you can send text messages.

Quiet Hours Sending Times

As a general rule, send messages in the recipient's local time and avoid sending:

• Before 8 a.m.
• After 7:30 p.m.

Adjust your send time to prevent potential disruptions. Markit gives automatic send suggestions when sending or scheduling a text during quiet hours to keep our users compliant. Use suggested send times or customize your send from the text scheduling screen.

For more information or questions related to quiet hours sending, contact support.